Safety majors for COVID19


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  • Temperature Check: Hotel personnel are wearing PPE and mandatory temperature checks may be performed at the hotel entrance.
  • Hand Disinfection: Hand sanitiser dispensers are available to all guests entering the hotel.
  • Febrile Guests: Any guest displaying a fever, high temperature of 37.8 degrees Celsius or 100.04 Fahrenheit will be politely directed to the closest hospital / medical facility. In the regrettable circumstances that you are displaying a high temperature you will not be allowed into the hotel.
  • Provision of PPE: In line with Government guidelines guests should arrive at the hotel with the recommended PPE
  • Social Distancing: We have created social distancing markings with the use of barriers clearly outlining the recommended social distancing for the front desk and lifts. This will ensure the recommended distance is kept between guests in the hotel lobby. Clear signage will be displayed in the lobby reminding the public of the UK health guidelines.
  • Check-in: In order to ensure a minimal check-in process, if not already done so please disclose personal data with the hotel reservations team, at least, 24 hours prior to arrival, this will reduce contact time at reception. Where possible, we would recommend pre-payment is made (a minimum of three days in advance of arrival date)
  • Team Members: Keeping you safe begins with keeping our valued team members safe. The team is regularly trained in the new cleanliness and hygiene standards, they are equipped to handle confirmed or suspected COVID-19 cases among guests and colleagues. They also understand how to identify potential health risks and are committed to working together to strictly follow all safety and cleaning protocols, which are detailed in this page.
  • Hand Disinfection: Hand sanitiser dispensers are available at the hotel entrance and all guests entering the hotel. Team members comply with mandatory and regular hand washing.
  • Sanitisation: We sanitise all high-touch points e.g. lifts, telephones, chair arms, tables, handrails, door handles, toilet seat/flusher, baby changing facilities regularly.
  • Social Distancing: We display social distancing marking with the use of barriers and signage clearly outlining the recommended distancing between guest and front desk, restaurant host/ess and lifts.